The Federal Motor Carrier Safety Administration has some helpful information to protect you on your move.
Their booklets and brochures are in pdf format, and I have found that customers gain a deeper understanding of the move process when they educate themselves on this process.

For a copy of "Your Rights and Responsibilities When You Move", click here.

For a copy of a "Ready to Move" booklet, click here.

For more information on protecting your move, visit www.protectyourmove.gov.